Concord Technologies respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Concord Technologies' Web site.
Part I. Information Collection
Concord Technologies collects and uses personal information about customers to conduct our business, to advise customers about our products and services, and to deliver effective customer service. Sources of this information include:
- Information Concord Technologies receives from applications and other forms, such as name, physical address, email address, social security number and telephone number
- Information about customer transactions with Concord Technologies, such as your account balances, payment history and account activity
- Information we receive from consumer reporting agency, such as credit bureau reports and other information relating to creditworthiness
- Information we receive about individuals from other sources, such as your employer or third parties
- Information we collect from our website regarding our customers and their usage of our services.
Any information collected on our website is the sole property of Concord Technologies We may employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Concord Technologies to track usage patterns and deliver customized content to users. Our cookies have an expiration date. Our cookies do not collect personally identifiable information.
Part II. Information Usage
The information collected by Concord Technologies will be used to conduct our business, to advise customers about our products and services, and to deliver effective customer service
Registered users may receive additional communications from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
Part III. Data Storage and Security
We restrict access to personal information about you to our employees, our affiliates' employees or to others who need to know that information to service your account. We store all information we collect on servers that we believe are secure from unauthorized access. We use a variety of technologies to minimize the likelihood of loss, alteration or misuse of the information we collect.
Part IV. Concord Services
Concord Technologies acts as a passive conduit for our Customer's fax communications. Concord does not monitor, edit or disclose any contents of any Customer's fax messages unless Concord in good faith believes that such action is necessary to comply with applicable laws or regulations.
Part V. US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework
Concord Technologies complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Dan Tierney has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/
Attn: Safe Harbor
101 Stewart Street
Seattle, WA 98101
Concord has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Concord Technologies, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.