Related: What to ask a prospective cloud fax provider about HIPAA compliance
Once the fax reaches our network, the attachment is translated so that a fax machine can read it, and then it’s sent via the Public Switched Telephone Network (PSTN) just as a traditional fax would be. This use of the PSTN makes the transmission inherently secure: The only way the PSTN could be hacked into is if someone had manual access to the phone line. Even if the PSTN could be hacked into, telephone communications are transmitted as currents, so your fax would be impossible for a person to read.
From there, your fax is passed to the recipient’s fax server, where it’s decoded and delivered.
In sending the fax directly to the Concord network, rather than to multiple email servers, email to fax is infinitely more secure than email alone, and yet more efficient and convenient than traditional fax. Simplify security and HIPAA compliance by signing up for Concord email to fax. You can build a service quote online in minutes, or contact us directly for more information. Just beginning your cloud fax search? Download our free Cloud Fax Reference Guide below to help you get started.
Everything you need to effectively build a detailed set of requirements for your fax project.