So much more than troubleshooting.
Here when you need us.
24 x 7 Response Available
The Concord Team is always available to ensure a rapid response to urgent needs.
24 x 7 Monitoring
Monitoring & Network Management is handled by Concord’s dedicated NOC Team.
Standard Support Hours
9 a.m. – 9 p.m. EST Weekdays administration & general customer service issues.
Our average time to answer calls coming into Customer Service.
Specialist Support for Users, Administrators & Developers
Get Immediate Help. No call centers. No automated systems.
Free Developer Support
Email-based Developer support for architecture, design & troubleshooting.
Call the team and they will take care of your admin including account changes & reporting.
Over half the Concord Customer Service Team has 10+ years of Cloud Fax experience.