Rating Based on Three Metrics: Network Architecture, Customer Service and API Integration.
SEATTLE, WA, 26 November 2012 – Concord Technologies, an innovative leader in the Enterprise Online Fax Services industry, marks its 15th year as one of the top 3 vendors of online fax services. Concord Fax Online is a comprehensive hosted fax solution with a mission critical network architecture built from the ground up to deliver both the highest uptime and page completion rates in the industry.
While Concord’s Fax Online competitors are larger in size, Concord secures its place as a serious contender in the Online Fax Services industry, due to its state-of-the-art platform that is built to provide unparalleled reliability, security, speed and seamless integration with existing backend systems, while also retaining its small business personal touch with exceptional customer service.
“We are delighted to, once again, be recognized as one of the leaders in the Online Fax Services market. Our consistent focus on delivering services to large Enterprise customers and continuing to focus on making fans out of every one of our users is a strategy that has served us well and one that we are committed to pursuing aggressively for the future. We have some exciting plans ahead for 2013 and intend to further accelerate our already impressive growth rates as we continue towards dominating this market,” John Harrison, SVP Sales and Marketing at Concord Technologies.
In addition to impeccable customer service and a modern network architecture, Concord’s position as one of the top 3 vendors of Fax Online services is credited due to their unique Web Services Application Programming Interfaces (API). Web Services APIs support custom integration into 3rd party applications and internal business systems, and a wide range of functions and processes via both Push and Pull methods. Fax Online users also receive one-on-one support from Concord’s team of developers and architects, who address specific customization requests.
“Concord Fax Online is the most comprehensive fax solution we’ve utilized. They provide what any business would expect from an online fax service; quality products, competitive pricing, high availability and exceptional customer service. Our decision to switch from our previous fax service provider to Concord proved to be a logical business move,” stated Roma Allen, an IT Asset Manager at Ballard Spahr LLP.
About Concord Technologies
Concord is the premier provider of integrated fax solutions for business. Its advanced network architecture provides near unlimited capacity, unmatched reliability and advanced security features. Concord Fax supports a comprehensive range of service offerings, including versatile Web Services that facilitate integration with any corporate software application.