Send faxes directly from Epic using Concord Cloud Fax. Our secure, HIPAA compliant, cloud-based fax service provides the capabilities Epic users need, without the fax hardware and telephone lines.
Sending and receiving faxes is easy with Cloud Fax for Epic Systems. Concord Cloud Fax provides seamlessly embedded faxing inside of Epic. Healthcare users can simply enable Cloud Faxing for Epic, eliminating the need to integrate, maintain and support legacy fax servers. There are no network or telephone systems to manage – just secure, HIPAA compliant faxing with industry-leading deliverability.
The integration with Concord Cloud Fax enables Epic customers to send faxes directly from the Epic application – minimizing disruption to existing fax workflows. Fax requests are submitted to Concord via Epic Print Services (EPS) and, optionally, can pass Epic data fields as custom metadata for enhanced reporting. The status of sent faxes is retrieved from Cloud fax by EPS and updated within the Epic application.
Fax directly from the Epic dashboard and eliminate the need to switch back and forth between screens. Cloud Fax for Epic provides a more intuitive approach to faxing that saves time, enhances security and enables authenticated users to ensure documents reach their destination.
Improve reporting capabilities by mapping up to 10 Epic data fields for inclusion as fax metadata which can be searched and filtered. Concord offers more than 40 fields to select from.
Verify delivery of faxes directly from Epic Printout Tracking. Concord Cloud Fax verifies the fax was delivered to the recipient, not just the Cloud Fax servers.
Switch to Cloud Fax for Epic and reduce the burden of on-premise fax server management away from your IT team. Concord Cloud Fax’s active-active network ensures every fax is delivered on time—all the time.
Concord takes HIPAA compliance seriously. Every document transported across the Cloud Fax network is secured and encrypted, with physical, logical and procedural measures in place that exceed the requirements of current HIPAA regulations.
Concord Cloud Fax can be used with Epic 2017+. Simply set up an account, transfer your existing fax numbers, configure the Concord plug-in in Epic and you’re ready to go. Within minutes, you can start sending and receiving faxes from the Epic interface that you use every day.
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