Concord’s FaxRX extends Concords dominance as the fax provider of choice for the Healthcare industry.
Seattle, WA, 13 August 2014- A few short months have passed since Concord Technologies officially released FaxRX. The HIPAA compliant fax solution designed for healthcare has garnered significant attention in the industry and has further cemented Concord as the trusted brand for secure and immediate fax communication for Protected Health Information (PHI) and for uptime that meets the always-online needs of the healthcare market.
Healthcare still relies heavily on fax as a dominant communication method because of the strict confidentiality and privacy demands of PHI and the need to have information exchanged immediately in a format that is easily actionable by a large and disparate range of recipients. Much of the communication between hospitals and specialty providers or laboratories is conducted by fax because these organizations are seldom connected to a single shared Electronic Health Records platform. Insurance pre-authorizations and much of the communication between pharmaceutical manufacturers and their distribution and retail partners also happens via fax for the same reason.
Fax is delivered directly (point-to-point) and does not pass through intermediate servers and carriers like email does. This, combined with synchronized timestamps for both sender and receiver, means that contrary to popular belief, fax is likely here to stay for some time still.
“We deliver twenty to thirty thousand faxes per month.” Stated David White, IT Manager at Meridian Laboratory Corporation. “We had experienced lost and incomplete faxes with our previous provider. Delivering these documents securely is critical. Switching to Concord FaxRX has greatly improved the delivery and receipt of our sensitive materials to 100% throughput.”
Concord FaxRX has been recognized for providing ubiquitous access to fax communication for both senders and receivers. Faxes can be sent directly from EHR, Practice Management and other applications and the process of managing inbound faxes has been tightly integrated to the users existing workflow and their existing systems. Concord has excelled at partnering with developers and currently sports more than 20 existing EHR integrations.
“When launching FaxRX, we focused on providing a secure, integratable, and reliable service to enable fax in a HIPAA compliant fashion to the healthcare industry. The success of FaxRX is clear evidence that we achieved our goal!” Stated John Harrison, Senior Vice President of Concord Technologies.
About Concord Technologies
Concord is the premier provider of integrated fax solutions for business. Its advanced network architecture provides near unlimited capacity, unmatched reliability and advanced security features. Concord Fax supports a comprehensive range of service offerings, including versatile Web Services that facilitate integration with any corporate software application.