How To Videos
Receive online faxes in your email inbox and manage faxes just like you would manage email messages. With Concord Cloud Fax, any email client can be used to receive faxes, including free webmail services or email on your smartphone. Faxes are received as PDF, TIF, or XPS attachments to the email message, and can be printed, saved, archived, or forwarded.
Sending a secure, compliant online fax with Concord is as easy as sending an email message. Using any email client, including free webmail services or your smartphone email, send faxes via email with the fax document attached to the email message. Add cover page text by including notes in the email body, and receive delivery confirmation via return email.
Creating custom, HIPAA compliant fax cover pages is easy with Concord Fax. Custom cover page settings can be enabled for each user or default settings can be created by department, sub-department, or at a companywide level. Starting with our cover page template, this video will walk you through branding it for your company and uploading it into the Concord Web portal.
Web Portal: Intro
Get an introduction to the Concord Cloud Fax Web Portal: This video takes you through the ins and outs of the Portal and all of the ways it will help you manage faxes and fax activity. For those businesses in highly regulated industries, one of the most appealing features of the Portal is how easy it is to keep track of fax transmissions, making PCI and HIPAA compliant faxing simple.
Web Portal: Reporting
Reporting fax activity with the Concord Cloud Fax Web Portal: This video covers the reporting side of the Web Portal, and will walk you through the different reporting options and functionalities. The Cloud Fax Web Portal is your place to gather info and insights on your business’s fax activity. For organizations that are committed to HIPAA compliant online faxing, the reporting feature is highly valuable.