Cloud Workflow Solution: Release of Information
Prevent PHI breaches by managing Release of Information requests securely online.
Digitally sign and send documents.
Track every request at each stage in the process.
Archive documents using encrypted HIPAA compliant online storage.
Release of Information requests often contain errors. Protecting protected health information means identifying and resolving these errors early in the process.
Cloud Workflow’s document viewer allows staff to review documents and easily mark-up areas of the document which need resolution or further review.
Add text directly to the incoming document. Once your annotation is saved, the text becomes a permanent part of the document.
Customizable text watermarks can be applied to individual pages, a range of pages, or every page in the document.
HighlightHighlighting is useful to outline sections of documents which need additional review.
Click to Route
Each step in the process is represented by a folder. When a step in complete, the user simply selects the next folder in the process. Unlike fixed workflows, Cloud Workflow enables users to choose where the document is routed to next. This approach provides additional flexibility for dealing with problematic requests.
Cloud Workflow tracks each document interaction, creating a detailed time line for each release of information request. Viewing the timeline shows which steps the request has passed through and which tasks have been completed.
- Who accessed the document
- What was done to/with the document
- When the action occurred.
This time-stamped audit trail provides complete process transparency. The time line also enables organizations to quickly identify problems within the process along with employees who might benefit from additional training in servicing requests.
Cloud Workflow’s Digital Signatures eliminates the need to create hard copies of protected health information for the sole purpose of signing.
Users sign documents using their Cloud Workflow account credentials and each signature is time-stamped so organizations can effectively track release of information authorizations.
Once signed, documents may also be locked, preventing unauthorized changes from occurring.
Cloud Workflow’s Digital Signatures is a simple yet highly secure solution for permanently tracking document authorizations.