Cloud Workflow for Healthcare

Secure, HIPAA Compliant Workflow for Healthcare Teams and Departments.

A Better Approach to Managing Healthcare Document Processes.

Developed in conjunction with leading healthcare payers and providers, Cloud Workflow transforms hit-and-miss manual processes into efficient and transparent operations.

As a 100% online workflow service, healthcare firms can eliminate lengthy and costly implementations. This means less time spent on planning and implementation, and more time on execution.

Regain control and visibility of the documents which exist outside of the EHR.

Secure PHI at every step in the process

Centralize the management of inbound process documents.

Eliminate unnecessary printing, copying and filing of patient data.

100% HIPAA Compliant

The Environment: EMR and EHR applications are designed to manage data, not documents.

The Problem: Healthcare teams have had to create workarounds to support documents in their processes.

The Impact: Ad-hoc document processes are slower, less efficient, prone-to-error and rarely transparent.

Ready to see more?

Sign up for a personalized one-to-one Cloud Fax Workflow demo

The Solution: Concord Cloud Workflow for Healthcare

The easy-to-use, online platform for managing fax and document-driven healthcare processes.


Regain control over your documents

Let users work together to process inbound fax, scanned and emailed documents – all in one place.

Built for Teams and Departments

Implement Cloud Workflow for individual teams or across multiple departments – regardless of where they are located.

Track every interaction for compliance

Use document timeline tracking to eliminate process blind spots and quickly pinpoint potential problems.

Shared Document Queues

Use Shared Document Queues to distribute inbound patient faxes, scanned documents and email attachments for teams to work on.

Customizable Personal Folders

Once a  document is picked up from a Shared Queue, users can move the document to their Personal Cloud Workflow Folders to work on – much like organizing emails .

Easy Process Set Up

Creating workflows is as simple as creating folders. Use a folder for each step in the process then determine who can work inside that folder.

Learn more about routing documents.

Complete Document Tool Set

Cloud Workflow’s Document Viewer is 100% cloud-based with nothing to download. Open, highlight, stamp, redact, comment and fill-out documents in your browser.

Learn more about the Document Viewer

Detailed Tracking

Bring full transparency to your processes using Cloud Workflow’s Document Timeline. Every time a user accesses a document, the timeline captures WHO, WHEN and WHAT.

Learn more about Document Tracking

Secure Online Archiving

Store documents indefinitely* on Cloud Workflow’s secure Active-Active platform. We will even help you migrate your document to another system in the future.

*Required active Cloud Workflow account. 


Every document you send, process and receive is encrypted within the Concord Network while stored and during transmission.

Digital Signatures

Securely sign and lock documents from your desktop, laptop, tablet or smartphone.

Learn more about Digital Signatures.

EHR Friendly

Concord integrates with most major healthcare platforms.

Find out if your platform is supported

Highlighted Solutions

Physician Authorization

Centralize and accelerate the process of completing and signing time sensitive documents while reducing  administrative overhead.

Intake / Admissions

Use Cloud Workflow to review and process patient intake applications more quickly while increasing visibility and accountability at every step.

Release of Information

Cloud Workflow simplifies the process of responding to patient medical records requests while mitigating the risk of a PHI breach.

Ready to see more?

Sign up for a personalized one-to-one Cloud Fax Workflow demo